Ordering Information
Celebration Cake Ordering Terms
All of our products may contain, or come into contact with, soy, wheat, dairy, nuts, sulphites and other allergens.
We do not cater for any allergies or intolerances unless specifically discussed before ordering.
It is the responsibility of the Customer to inform their guests of all allergy information. MegsPegs will not be held liable for any allergic reaction resulting from consumption of our products.
Customer must check products before leaving the premises.
Once the item has left the premises, you are responsible for ensuring that product gets to its destination safely & is stored correctly, to achieve best results for taste, quality & appearance.
Cakes are to be eaten within 48hrs of collection. We reserve the right to use any image of a product made by us on our social media.
A non-refundable deposit of 50% is required to secure booking. The balance is due 14 days before collection. If, for any reason the event is required to be postponed, please contact us immediately.
The new date proposed will be subject to availability. If cancellation of the order is required & you have paid your full balance, the refund policy is as follows: If the cancellation is up to one (1) month in advance of your event date, you will receive a refund, less your initial deposit.
If the cancellation is less than seven (7) days prior to your event, no refunds will be given.
Refunds will be paid within 30 days of cancellation. Any non-refunded balance may be credited toward future purchases.